Featured service capability
HP
Authorized HP service backed by ADT's depot operations, repair processes and lifecycle support experience.
Authorized Service ProviderADT Repair Services
Repairs made simple.
Start a repair request online, provide the device information once, and let ADT guide the service process from intake through return.
The repair portal opens in a new tab so you can keep these instructions available.
How the portal works
Submit a repair request in a few straightforward steps.
You do not need to call or email first. The portal collects the information our service team needs to start the request.
Open the repair portal ↗Open the portal
Use the ADT repair portal to begin a new service request.
Enter the device details
Provide the requested customer, contact and device information so the request can be identified correctly.
Describe the issue
Tell us what the device is doing, what is damaged, or what problem needs to be evaluated.
Submit the request
Submit the form and retain the confirmation information associated with the request for future reference.
Before you start
Have the basics ready.
Customer / organization information Contact name and email Device serial number Device model, if available Clear description of the issue
Ready to submit?